Frequently Asked Questions

What is your ticket purchase policy?
All tickets purchased are rain or shine ticketed events. There is a strict no refund policy on all tickets purchased. In the event that a performance is cancelled or rescheduled from the original performance date, ticket refunds may be issued on a case by case basis.

How do I purchase tickets?
Ticket outlets / distribution are individually determined by the event promoter. Tickets are not sold on site until the gates are open to the general public.

Where do I Park?
Free parking is available at the Asheville Visitor Center parking lot at 36 Montford Ave. Parking at the venue is very limited. Park in designated parking spaces only! Do not block roadways and emergency vehicle access to the venue!

Are Pets Allowed?
No. Only services animals with proper license or documentation are permitted inside the amphitheatre.

What Items am I Prohibited from Bringing Inside the Venue?
Outside food & beverages, chairs, large bags and bookbags, video cameras, SLR’s, 33mm, coolers, weapons, fireworks, air horns/noise makers, flares, laser pens, solicitation materials. All bags are subject to search.

Can I Bring a Chair?
No. Blankets are always welcome!

Do Kids get in Free?
Children 5 and under are admitted free entry.